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Welcome to Somacy Privacy Policy

Your privacy is important to us. Maintaining your trust and confidence is one of our highest priorities. This website/App is owned and operated by Soni Medicals, whose registered office is at lalsot Road, Dausa (303303) Rajasthan, India.

The purpose of this Privacy Policy is to give you an understanding on how we intend to collect, store, transfer, disclose, process and use the information you provide to us through our website/ mobile application.

Please provide us with the correct or up-to-date Personal Information for further correspondences with respect to your order. We are not responsible for any inaccurate information you provide to us.By using this Website/App, you agree to the terms and conditions of this Privacy Policy. If you do not agree with the Terms and Conditions of this Privacy Policy, please do not use or access this Website/App.

1. Collection of Information & Usage

Personal Information means any information that relates to or identifies you, may include name, email address, residential address, mobile number, alternate telephone number and your medical prescription(s) etc.

1.1. GPS Location Permission:

Deliver labs and Medicine delivery at their home.

Connects in their region for better facilitation of Services.


1.2. Image / PDF /Files Access Permission:

To upload and store the medical prescription. User can upload prescription(s).

To download and store the prescription / lab reports of the User.


1.3. Camera permission:

To capture a picture of medical prescription or records.


1.4. Storage Permission:

To show/access Users files uploaded by the User/ lab test records/ prescriptions in Users phone.


1.5. SMS Permission:

To support automatic OTP confirmation, for authentication code.


1.6. Receive SMS Permission:<

To send message for reminders related SMS.


1.7. Access Wifi State Permission:

To optimize Users experience based on the Wifi's strength and signals.


1.8. Phone, Microphone Permission:

To allow user to connect with our experts.


2. How We Use Collected Information:

Any Personal information submitted by you or collected by us will be used for various purposes like:

Registration of the User.

Processing the User’s orders / requests and provide effective Services.

Customer support related issues.

Improvement of Services, features and functionality of the App.

Phone, SMS, email or third-party communication services such as WhatsApp, etc. for appointments, technical issues, payment reminders, obtaining feedback and other security announcements.

To send promotional and marketing emails from somacy or any of Our channel partners via SMS or third-party communication services such as whatsApp etc.


3. With Whom We Share/Access Your Information:

We do not sell, rent or exchange your any personally identifiable information that you provide to us through this app with any third party for commercial reasons.

4. Maintain Confidentiality of Your Prescription:

Somacy takes careful precaution to protect your prescription. we treat your prescription as a protected information.

5. Third party services:

The app does use third-party services that may collect information used to identify you.

Google Play Services

Google Analytics for Firebase

Firebase Crashlytics


6. Security Policy:

We guarantee that all your personal information with us is secure. Somacy takes careful precaution to protect our Customers' personal information from unauthorized access, If you suspect any misuse or loss or unauthorized access to your Data, please let us know immediately.

7. Change Privacy policy:

Somacy may update this Privacy Policy at any time. And so we urge you to review it periodically to ensure that you agree with any such changes that we make.
We will inform you by e-mail, message on the Website or notification in Your Account. it is your responsibility to check the Policy regularly to ensure that you agree with it.

8. Contact Information:

If you have questions, please contact us at info@Somacy.in or call +91 98874-32999